Scott Jenson has been working on user interfaces (UIs) and user experience (UX)
for many years at Apple, Google, and other companies. Now, he’s trying to convince
open-source projects to experiment more and drive the desktop beyond the age-old “windows, icons, menus,
pointer” (WIMP) model. At Akademy 2026, KDE’s annual developer
conference, he shared his complaints and ideas in a talk aimed
at convincing those in attendance to take the lead on desktop design.

He introduced himself as someone who has been doing UX for a long time, much
of that time at Google. He said that over that time he had noticed a cultural shift,
“because back in 2005 when I joined, we weren’t evil; we were really trying to do the
right thing“. He had worked on the Chrome team for a while, which he said was
“filled with people who wanted nothing but open-source, open-web”
projects. Things had changed radically, which led him to leave Google, “but I’m
trying to atone for my sins working for these companies“.

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He now does work for Mastodon and Home Assistant, “just kind of trying to
squeeze a little bit more good UX design into open source“. Jenson said he did
not want to be confrontational, but he thought that open source needs a lot of help
in the area of UX design. That is challenging, because open-source projects are
understaffed.

Innovation

He was at Akademy to discuss his ideas because he had given a talk
similar to this at Ubuntu’s conference last year, which proved to be popular. “It
got more than half a million views on YouTube—which by YouTube standards is
trivial, but by Scott standards is enormous.” That told him that the topic of
desktop UX was something that people wanted to talk about. This time around, he also
wanted to show a few examples of prototypes he had to demonstrate his ideas.

He thinks that desktop UX is very different from other kinds of UX. Jenson related
a story about working on the Macintosh’s Finder application, which is a file
manager. The team “wanted to do ellipses” in file names when showing a file in
the Finder that had a name too long to display in its entirety. The developers wanted
to put the ellipsis at the end of the file name, but he thought that would lose
too much information, and suggested that the ellipses should be in the middle of the
file names. “It’s now considered to be one of those things that’s an exciting
little attention-to-detail issue the Macintosh does.“

Another UX detail that he worked on is the way that clicking and dragging files
from one window to another works on the Mac. A mouse click action has two parts: when
the user depresses the button (mouse down) and when the user releases the button
(mouse up). On the Mac, item selection happens on mouse down, but the window only
raises on the mouse up action. In other words, if a user drags an icon from a Finder
window into another window, the first window is not raised.

On most Linux systems, though, if a user is trying to click and drag a file from a
window in the background it will cause the window to raise as soon as the user does
the “mouse down” action. That complicates trying to click and drag a file from one
window to another. That is a fundamental action that means that users can’t move data
into applications quite as easily on Linux as they can on the Mac.

He said that he had talked about that issue two years ago on Mastodon, which
raised a response from a KDE developer who thought it was a good idea to separate the
mouse down and mouse up actions when dragging data between windows. Then they
implemented it a few hours later.

“I forgot who that was. So if anybody here did that“, he said, but before
he could finish the sentence a voice from somewhere in the room responded, “you’re
welcome“. Jenson yelled “thank you! I’ve been wanting to meet you for two
years!” That was an example, he said, of how open source can be awesome:
someone can just say “that’s a good idea, I’ll just do it” and then rapidly
implement and push the feature to the project.

Stabilized

The point he was really trying to make, though, is that the desktop UX
had not really changed in 20 years. There were plenty of new ideas and improvements in
the 1980s and 1990s, “and then it just stabilized, and not much has really
changed“. But people are doing much more with their computers today, and he
thinks that there are ways for desktop UX to grow.

Much of the UX for Linux systems was originally copied from Windows and the Mac,
“KDE even says it’s for Windows users, that it wants to be similar to Windows for
users“. There’s nothing wrong with that, but he felt that the Linux community
“in general” had been leaning on Microsoft and Apple to do all of the UX research
and testing, “and frankly, [make] the mistakes“.

Some might point out that GNOME has conducted
user research for some of its design changes, and KDE’s human-interface guidelines (HIG) were also developed based on research by its
contributors. However, it would be fair to say that these are exceptions rather than
the norm; certainly, no one is funding or conducting regular UX design research and
development for the Linux desktop overall.

He said that it is smart to let Apple and Microsoft do these things first “so
we can draft behind them“, but the problem is that “they’ve just kind of given
up to an extent“. Apple has been letting its desktop UX, and desktop hardware,
“languish for years and years and years” because it had shifted its focus to
the iPhone and iPad devices. “I mean, like, Apple wanted the Mac to die. They
wanted the world to move over to the iPad. Guess what? It
didn’t.“

Apple has since turned its attention back to the Mac, but the things they’ve done
since—such as the Liquid
Glass design language—have not been really popular with users. The features
that Apple tends to add, he said, are “basically about tying it closer to the
iPhone, tying you closer into their ecosystem“. That isn’t about improving the
desktop, it’s about increasing their moat.

Microsoft “is just making one mistake after another“. He cited the
company’s attempts to force users to store files using its OneDrive cloud-storage service, the
privacy-invasive Windows
Recall feature that drew widespread criticism, and “ads everywhere” on the
Windows desktop. His point was not to bash Apple or Microsoft, though the audience
didn’t seem to object to this, it was to point out that the Linux desktop could not
follow their example any longer. “The whole Linux community has been just waiting
for Apple and Microsoft, more or less, to take all the risks, and they’re not taking
any more risks.”

Three pushbacks

Jenson emphasized that he didn’t want to change everything, but he wanted to see
experiments and additional development aimed at improving the desktop
experience. However, he said that he gets pushback when he tells people that desktop
innovation has stopped, and that the Linux desktop “can’t just patch and bug fix
our way into the future, we have to start taking leadership ourselves“.

He grouped the pushback into three categories. The first objection he receives is
“mobile won; the desktop is old, just do what mobile does“. He dismissed that
by saying that mobile has indeed won the consumer market, social media, and other
areas, but “it didn’t win productivity“. People still do their work on
computers, because “desktops are silently awesome; they have keyboards and big
screens, and they can do amazing things“. However, people have lost sight of that
and don’t really appreciate how good desktops are. “I think we should understand
why they’re good, and then what we can do to make them better.“

The second objection he hears is that there are only so many ways that the WIMP
model can work. “Just stop trying to fix it; it’s done.” He disagreed with
that as well, and thought that there was more to be done. The final, particularly
strong, objection from the tech community is “don’t touch my stuff“. People
get angry when they have worked hard to get their desktop environment just as they
like it and something changes to disrupt that. “And I get that. As I said before,
I don’t want to change everything.” But the world is changing, “and we need to
grow our way gently into some new things.“

What is UX?

Thinking about where to go next with desktop design gets to the question “what is
UX?” He said that term was misunderstood and that people, especially manager types,
“they think it’s just pixels, but UX is so much more than pixels“. It helps to
think of UX as having layers, he said. There is style, which consists of white
space, iconography, color schemes, and yes, pixels. But there is also structure, he
said, which is how the user moves through the application, the navigation
model.

Strategy is another part of UX; understanding who the target user is, and
determining what they want. Deciding what is important, and what is not; what will
the development team prioritize and what will it ignore? “The fastest way a UX
designer can save your team time is to help you say no.“

There is also a layer he called “stuff“: the lower-level limitations of the
underlying technology that a platform has which influence UX. For example, he said, if
an application is being created for DOS, “you’re not going to write a nice
Macintosh application. The technology dictates what you can do“. The desktop has
been evolving for 40 years and has “historical cruft” that carries expected
standards.

We just have a bunch of stuff that we just accepted. And I think if
we’re going to fix the desktop, we have to understand this lower-level limitation,
and how do we want to fix that? We just accept that mobile and desktop has stuff
today, and we just don’t think about fixing it.

People forget, he said, that the original Macintosh screen was “a whopping 342
pixels high“. Naturally, windows overlapped a lot. Since then, “we just
assumed that Windows have to overlap“. But many people have “giant, giant
screens“, and the existing window-manager model does not work so well for those
devices. “I can understand why people use tiled window systems and so forth,
because this existing model just does not work very well.“

Understanding the future

Early in the talk, he had referenced a saying by Alan Kay, who had led design of the
first WIMP interface at Xerox PARC: “Perspective is worth 80 IQ points.”
Jenson now circled back to Kay: “Who, as you can tell, I really like a lot. […] He
talks about three steps to understand stuff“. The first step, he said, was to
think about the present, “what is happening right now?” The second is
“don’t forget the past, know what work has happened before“, and the final
step is to ensure that “your questions are really clear“. Too many people rush to
a solution, he said, but they should be rushing to questions. If the questions are
clear, then the answers will be better.

He did not want to make the talk about AI, he said, but he had to address
it. “I have to talk about AI, and it pisses me off because there’s so many cool
things we could be talking about, and AI just sucks up all the oxygen, and it’s all
you can talk about“. But, he conceded, there are many things happening with AI on
the desktop, albeit in a weird way.

He explained some of the current efforts to integrate AI with the desktop as
“trying to sneak AI in” while keeping the UI exactly the same. Other efforts
try to use AI to understand what is on the screen and use chatbots to interact with
the interface, “which I think is kind of missing the point here“. That is,
until last summer when Anthropic introduced Claude Code. “It completely changed
things, because was looking down into your filesystem” and drew context from the
content of a user’s files. That allowed it to do more interesting things and interact
with the system.

After mentioning Claude, he paused to say he was only speaking about frontier
models because everyone else is discussing them. “I have a lot of personal
problems with the frontier models. They are ethical and environmental disasters. I am
not very excited by them“. He said he was excited by Apertus, which is billed as a fully open,
responsible model for sovereign AI created by the Swiss AI Initiative. “I do think it’s
possible to talk about ethically trained small language models running locally, and
you don’t have to sell your soul to the devil.“

The curse of direct manipulation

The key point he wanted to make was not about generative AI uses, but about how
giving it access to the filesystem improved its usability. It now had context and
could work with the user’s data, but it was working at the filesystem level and not
using the desktop UX.

He talked about the desktop building blocks, basically the familiar WIMP model
plus the desktop clipboard, as the way that users move data around. Expert users
can move data around quickly, he said, but there’s a problem: the desktop is
stateless. He called this the curse of direct manipulation; there is no working
memory to the desktop. “If you copy a few too many things to the clipboard, oh
sorry, it’s gone“.

Jenson theorized that the reason there are so many desktop environments, window
managers, and Wayland compositors for Linux—as well as alternative clipboard
managers—is because the desktop isn’t quite working right for users. He thought
it was really about working memory: “How do I manage my data in such a way that I
can remember it across all of these things and actually use it.” His perspective
shifted to asking “what would we do to working memory to improve the desktop
UX?“

AI may have given him the idea, but he added that he wanted to solve the desktop
UX for people first. “If the AI can use it, great. I don’t care. That comes
later.“

Remember your past

There is prior art in trying to create systems that help provide users with more
context and working memory related to their data. He referenced a paper called
“Lifestreams: a storage model for personal data”. That paper made the case that
desktop systems are “are ill-equipped to manage the electronic information and
events of the typical computer user“, and introduced the Lifestreams idea as a
metaphor for dynamically organizing a user’s computer workspace.

That paper influenced the ill-fated WinFS project from Microsoft, which
was an attempt to merge data storage and management based on relational database
systems. It was demonstrated in 2003 and scheduled to ship sometime later, but
ultimately the project was shelved in 2006. On the free-software side of the house,
there was the semantic
desktop project NEPOMUK,
which was a research project funded by the European Union.

A version of NEPOMUK was included
in KDE 4, with the idea was that it would allow applications “to use
information from all over the desktop, the web, other devices, and combine it into
one coherent interface“. It was later removed and replaced with the Baloo file-indexing and search framework
for the Plasma desktop, which has some overlap with NEPOMUK’s functionality but with
a reduced scope of features.

Jenson said that he is concerned that people see the failure of those projects as
proof that the ideas were wrong. He argued that is not the case, “I would say that
it is the hardware and systems at the time let the vision down. I think it’s time to
rethink these projects” in light of newer hardware and better systems.

Prototypes

Having visited the present and the past, as Kay recommended, he had come up
with a few questions that he thought worth exploring related to desktop UX. The first
was “what would happen if we only designed for large monitors?” What would it
unlock if there were desktop designs that ignored laptops and only focused on
widescreen monitors? Another question he had was how could the desktop capture a
user’s intent over time?

Those questions led to the prototypes that he said he was a little nervous to show
the audience “because technical people love to find mistakes“. The demos are
about 29 minutes into the video
of Jenson’s talk. His slides have not yet been published but he told me at the
event that they would be at some point.

The first demo was to show how a desktop might make better use of a widescreen
display. He noted that the center of a widescreen monitor is good for working
with an application, but it becomes more difficult to work on the sides of the
monitor. “It’s good for peripheral vision, but not good for working“.

He demonstrated a desktop layout, a screenshot of which is below, that would put the
focus on the window or windows in the middle of the monitor. He had included a grid
in the background that tapers off from the middle of the screen to simulate a
widescreen monitor. The idea was that a widescreen-first desktop would emphasize
information in the middle of the screen, and then use an Exposé-like tiling model to arrange the
rest of the desktop’s windows. This would make the windows that were not in use
easier to interact with, he thought, and be a better model than virtual desktops for
managing lots of windows. “I’m not against virtual desktops. Virtual desktops are
used by very organized and intelligent people. I know my audience.” However, he
said, most people can’t deal with virtual desktops.

He also demonstrated dragging a music-player window all the way to one side of the
screen, which he called “the stash area“. As it moved to the edge, it
transformed into a widget with just a play button instead of showing the full
window. He thought that it would be possible to do the things he was demonstrating
with Wayland as it is today.

Jenson put up another demonstration of an improved clipboard model that copied
ideas from the Obsidian editor’s Canvas feature. Canvas allows users to drag and
drop images, text, and files to create a visual layout of information. A user could
create a document and drag information from a web browser into the document, drop a
file in from another source, “the idea here is that this is now effectively a
collection of stuff that I have gathered for this document. And if I close it and
then come back tomorrow, it’s all still there“. He added that a local AI would be
able to come in and organize the information a user had gathered, “oh, look,
you’ve got a bunch of hotels, let me organize them for you“.

The final idea he discussed was a way of gathering “privacy-preserving
data” to help give users a better visualization of things like web-browsing
history. A web browser will only give the user a view of their browsing history that
“is not very useful” he said, so he tried to gather data “not using AI,
just using simple math” that would use attention signals—such as how long
the user was on a web page—to tell a story of where they spent their time on
the desktop. “I basically came up with this spatial associative episodic memory
prompt” to organize data in a helpful, interesting way. He thought that working
memory was a good way to explore new ideas for desktop UX.

So the goal with this talk is to say, let’s start to take this apart. And I really
hope that my prototypes cause you guys to come to me and say, We forgot about this,
and let’s talk about that. […] So I just want us to try, because no one else is
going to try, and I think someone’s got to start.

There was time for a single question. An audience member asked how Jenson’s model
would protect against all of the privacy concerns that Microsoft faced with Windows
Recall. “How are we going to make sure that this history remains only accessible
by the user and cannot be hacked in like it could happen with Windows
Recall?“

Jenson answered that his idea was to gather telemetry data, “not interesting
information“, which would significantly reduce the attractiveness of the data to
would-be attackers. He said he did not want to underplay the issue, though, and
wanted to build prototypes to see if the idea was good first, and then explore ways
to encrypt or protect the data. He agreed that even this data could be valuable
information. He added that the biggest problem with Windows Recall was “how
stupidly they protected it” and he was sure others could do a lot better job.

[I would like to thank the Linux Foundation, LWN’s travel sponsor, for its
assistance with my trip to Graz, Austria for Akademy 2026.]